
TERMS & CONDITIONS
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1.What We Offer
Her Holistic Health provides structured educational content, coaching insight, and trusted tools to support your understanding of health and fertility. Our materials draw from both knowledge and lived experience, with a focus on evidence-based, practical information. All content is designed for educational purposes only and is not a substitute for medical advice.
2. Payments, Bookings and Access
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All services must be paid for in full before access is granted.
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Digital programmes are non-refundable once accessed.
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Group coaching sessions are fixed and cannot be rescheduled if missed.
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1:1 strategy sessions (when offered) can be rearranged with at least 48 hours’ notice.
These policies help ensure fairness, clarity, and appropriate time protection across all services.
3. Confidentiality and Privacy
We handle your personal information with care and in accordance with UK GDPR regulations.
We never share your data without your consent, unless legally required to do so.
4. Using the Content
Our resources are designed to help you better understand your body, navigate the UK healthcare system, and enable to you advocate for your needs through better knowledge. They are intended for geducation only and should not be relied upon as personalised medical advice. Always consult your own GP, specialist, or medical provider before making healthcare decisions.
5. Group Spaces and Community Conduct
If your programme includes access to a group setting (e.g. coaching calls, WhatsApp group), we ask that you participate respectfully. Disruptive or unsafe behaviour may result in removal without refund to protect the wellbeing of all participants.
6. Service Development
Our services may evolve over time. You will always retain access to the version you originally purchased.
If substantial updates are made, we will clearly communicate this.
7. Content Usage and Copyright
All programme materials (including video, text, audio, and downloadable content) are the intellectual property of Dr Divpreet Sacha. Materials are provided for individual use only. Redistribution, duplication, or unauthorised sharing is strictly prohibited. We reserve the right to revoke access without refund if misuse is suspected.
8. Account Access and Monitoring
Programme access is licensed for a single user or couple. Systems may monitor usage patterns.
If there is evidence of account sharing beyond agreed use, access may be suspended without refund.
This protects the integrity of our service and content.
9. Strategy Sessions
In future, we may offer optional 1:1 sessions as part of selected packages.
These will be reflective, educational spaces designed to help you make sense of your journey and feel more confident moving forward. While these sessions will not involve diagnosis or treatment advice, they will offer clarity, trusted guidance, and space to explore what matters most to you. These sessions are offered in a coaching and education context only and do not form part of a doctor–patient relationship.
10. Scope of Practice
Her Holistic Health is an educational coaching platform, not a medical service.
Although Dr Divpreet Sacha is a UK-trained GP, she is not acting in a doctor–patient role.
Nothing shared through the platform is intended to diagnose, treat, or replace your medical care.
You are encouraged to consult your own healthcare provider for personal medical decisions.
11. Platform Access and Technology
Some services rely on third-party platforms (e.g. audio hosts, email tools). While we aim for seamless access, we are not liable for delays or downtime caused by third-party systems beyond our control.
12. Updates to Terms
These Terms & Conditions may be updated periodically in line with regulatory or service changes.
Your continued use of the service constitutes acceptance of any revised terms.